Table of Contents 1. Customer survey question formats 1.1 Yes or no 1.2 Rating scale 1.3 Likert scale 1.4 Multiple choice 1.5 Open-ended 2. Product and service feedback 3. Customer satisfaction 4. Customer experience 5. General feedback 6. Tips for customer survey questions 6.1 Keep it short and…
Customer Feedback: 20 Questions For Better Customer Surveys
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