There are just three types of customer service. One is hands off, works 24/7, and can resolve 20% to 40% of support requests. The second involves “ real” human help. It (ideally) gets involved when the first doesn’ t (or can’ t) resolve, and costs about 80 to 100 times higher….
The 3 Types of Customer Service (and How to Implement Each)
Full Disclosure: This webpage may contain affiliate links, in which the website owner would receive a commission for purchases made. This does not affect your purchase cost.