You need clarity from your documentation. Something that is visually appealing yet easy to use and provides useful insight. Documentation themes can help here! Documentation is often the backbone of any good product. Be it for customer support, product development, or internal knowledge. WordPress is the right choice…
Hero Themes
6 Best WordPress Help Desk Plugins For Customer Support (Updated for 2025)
Looking for a help desk plugin that integrates with native WordPress eCommerce plugins, is affordable, fast and reliable? You have come to the right place! Most help desk software uses a SaaS based approach, leading to unreasonable subscription costs. As of 2025 WordPress based help desk solutions have…
6 Ways To Use Slack for Customer Support
Planning to use slack for customer support? Here’ s everything you need to know before getting yourself in a mess. In the few short years since its arrival on the scene, Slack has grown from being a niche tool of the technorati into an increasingly omnipresent team communication solution….
How To Write an Instruction Manual: Beginner’s Guide With Examples
Instruction manuals are a great way to onboard new customers (to teach them how to safely use your products), and provide customer support. When faced with an issue, the first thing that most customers do is search online. But unfortunately, most businesses don’ t invest much into creating online…
5 Best WordPress Table Plugins Compared (Updated for 2025)
Trying to choose the best WordPress table plugin for your site? In this post, I went hands-on with 5 popular table plugins and compared them for you. Tables can come in handy in all types of situations. You can use them to create comparison tables and pricing tables….
How to Create a Call Center Knowledge Base: Step-By-Step Guide
Join me in this comprehensive guide where I have shared my experience and the best way to proceed with creating a call center knowledge base. When it comes to customer service, knowledge base shines 🌞 the most. For call centers, it can be the secret tool that you…
12 Best WordPress Email Plugins of 2025 (Hand-Picked)
We’ ve all been there: Waiting for the account activation email that never came. Or the password reset link that never arrived. Blame it on the “ WordPress-Not-Sending-Emails” issue, but it’ s no fun having to contact support for such stuff. As a business, you need to ensure that such key…
How To Add an Accordion in WordPress (Step-By-Step Guide)
Are you designing a landing page, a product page, or a FAQs page on your WordPress website? Then you should use accordions in your page designs. Accordions help make websites easier to explore and improves user experience. They also help reduce clutter and shorten extra-long web pages. In…
16 Best Document Management Systems and Software of 2025
The worldwide market for document management systems is projected to hit the $11.06 billion mark by 20281. Files and documents are a fundamental part of any company. Regardless of the size of your business, it’ s likely that you’ re working on and managing a number of documents. And you…
5 Best WordPress Wiki Themes (2025 Curated List)
Searching for the best WordPress wiki themes so that you can create a public or private wiki website? Much like Wikipedia, wiki websites are great for presenting lots of information and interlinking it so that people can easily find what they’ re looking for. You can use a wiki…
4 Best WordPress RSS Feed Plugins of 2025 (Compared)
In this post, we compared popular options to help you find the best WordPress RSS feed plugin for your site in 2025. RSS feed plugins make it easy to import content from any RSS feed to your site. Depending on the plugin, you’ ll be able to either display…
How To Create a WordPress Knowledge Base — Step-By-Step Guide
WordPress is known for its flexibility, and creating a knowledge base with it is a piece of cake. In this guide, I will teach you how to create a WordPress knowledge base that looks and works exactly like the demo below. Explore the live WordPress knowledge base demo…
Software User Manual: The Ultimate Guide With a Template
Not sure how to write a software user manual for your product? I will teach you how with this easy-to-follow software user manual template. If you want to help your users get the most value from your product in the most efficient way possible, creating a quality software…
8 Best WordPress Q&A Plugins for 2025 (Compared)
If you run a online store or other online business, you’re probably used to fielding several similar queries from potential customers on a regular basis. However, answering hundreds of the same types of questions can get overwhelming, repetitive, and time-consuming. Fortunately, there’s a smart way to overcome this…
